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To achieve 100% customer satisfaction.
With no opening hours and other customers to serve in a shop, this
will help us give the customer more time and better quality with their
choice of floral arrangement.
Sara loves spending time with the customer and feels a shop is just
too busy at times, she wants the customers to be happy and not feel
rushed into making any important decisions due to a queue forming
in the shop.
When a person has lost a loved one, leaving the house and venturing
into the town can be very difficult, Sara can provide a personal service
in the home to help and advise on the choice of floral tributes.
A wedding consultation is very important and needs the florists full
attention; Expressit flowers can overcome these difficulties by giving
the customers something most shops cannot provide - TIME. We will
visit the homes of the brides and families in order to give them all
the space and time they need. |
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